The Suicide Bridge Project Privacy Policy – V2

Effective Date: January 1, 2023
Last Updated: March 6, 2023

Disclaimer

Information shared on The Suicide Bridge Project’s (TSBP) website and social channels is intended for educational purposes only. It should NOT be used as a substitute for professional diagnosis and treatment of any medical/psychiatric disorders. The diagnosis and treatment of depression and other psychiatric disorders requires a trained medical professional. If you or someone you know may be depressed, we encourage you to consult a medical professional.

Introduction

We, The Bridge Project, a California 501c3, doing business as The Suicide Bridge Project (“Company” or “our” or “we”), respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy provides our practices for collecting, using, maintaining, protecting, and disclosing your personal information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Products and Services (as defined herein). By accessing or using the Products and Services, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Products and Services after we make changes to the Policy is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Our Sites may contain links to websites that are not controlled or operated by TSBP. This Privacy Notice does not apply to these third-party websites. We encourage you to request and review the privacy notices of any third-party before disclosing information to that party.

SCOPE OF POLICY

We may collect information from you when you (a) visit the website suicidebridgeproject.org, and any of its subdomains, (b) interact with our advertising and applications on third-party websites, (c) engage with any product or service offered by the Company, and (d) correspond by email, text, or by any other electronic communications with the Company (collectively, “Products and Services”). This Policy does not apply to information we collect offline or through any other means except those set forth above.

TYPE OF INFORMATION WE COLLECT ABOUT YOU

We collect contact information such as your name and email address so that we can add you to our mailing list. Sometimes we also ask for your full mailing address in order to send you direct mail, which is always optional. You may opt-out of our mailing lists at any time. We use third-party providers to manage this information. We may also use third-party services to supplement or to ensure the accuracy of your contact information.

We collect several types of information from and about users of our Products and Services, including information: (a) by which you may be personally identified, such as name, mailing address, electronic mail address, telephone number, and any other identifier by which you may be contacted online or offline and which you provide, (b) that is about you but individually does not identify you including, without limitation, responses to digital surveys, questionnaires, polls, and forms, and (c) about your internet connection and the equipment you use to access our Products and Services.

When you make a donation, we collect your name, email address, mailing address (optional), and payment card information. This information is used to process your donation, send you a thank you note, and keep you up to date with information at TSBP. Payment card information is provided directly by users via the TSBP website into Stripe, a third-party PCI/DSS-compliant payment processing service. TSBP does not, itself, process or store the card information. You may request that TSBP erase your data or cease processing it, subject to certain exceptions, by contacting us at privacy@suicidebridgeproject.org.

When you order products from our store, we may use a third party to provide these products to you. Your name, email, mailing address, and payment information are collected so we or our third-party partners can process your payment information, arrange for shipping, and provide you with an invoice and/or confirmation. We may also use this information to communicate with you if there are any questions. Payment card information is provided directly by users, via the TSBP website, into our payment processing service. TSPB does not keep card information outside of the appropriate third-party provider.

CHILDREN’S PRIVACY

None of the content and information on TSBP’S website is targeted toward children under 16 years of age. We make every effort possible to ensure that we do not collect or maintain information on our website from those we know to be younger than 16 unless parental consent has been obtained in writing. If you are under sixteen (16) years of age, do not use or provide any information on or through our Products and Services. If we learn we have collected or received personal information from a child under sixteen (16) years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under sixteen (16) years of age, please contact us by email at privacy@suicidebridgeproject.org.

HOW WE COLLECT INFORMATION

You directly provide TSBP with most of the data we collect and use. This may happen when you a) subscribe to our mailing list b) make a donation to TSBP c) purchase a product from TSBP d) connect with us on social media. Note that social media companies may also collect information about you and both your and TSBP’s use of their features is governed by their privacy notices.

We also collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). As you navigate through and interact with our Products and Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including (a) your usage details of our Products and Services, including traffic data, location data, logs, and other communication data and resources and (b) information about your computer and internet connection, including your IP address, operating system, and browser type.

Information collected automatically may include information collected through cookies, web beacons, and other tracking technologies we use (see below). We may also collect this information through our advertisements and applications on third-party websites or from third parties using or integrated with our Products and Services.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Products and Services and to deliver a better and more personalized service, including by enabling us to: (a) estimate our audience size and usage patterns, (b) store information about your preferences, allowing us to customize our Products and Services according to your individual interests, (c) speed up your searches, and (d) recognize you when you return to our Products and Services.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Products and Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies automatically.

Flash Cookies. Certain features of our Products and Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Products and Services. Flash cookies are not managed by the same browser settings that are used to manage browser cookies. For information about managing your privacy and security settings for Flash cookies, see Your Choices About How We Use and Disclose Your Information below.

Web Beacons. Our Products and Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited our webpage or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

HOW WE USE & DISCLOSE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Products and Services and their contents to you
  • To provide you with information, products, or services that you request from us
  • To provide you with information, products, or services we think may be of interest to you
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for fundraising and collection
  • To notify you about changes to our Products and Services
  • To enable us to display advertisements to our advertisers’ target audiences
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent

We may gather aggregated data about you and other Site visitors and disclose the results of such aggregated but not personally identifiable information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Products and Services may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to privacy@suicidebridgeproject.org.
  • Promotional Offers from the TSBP. If you do not wish to have your personal information used by the Company to promote our own or partner or services, you can opt-out by sending us an email stating your request to privacy@suicidebridgeproject.org. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your information by sending us an email at privacy@suicidebridgeproject.org to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

HOW LONG WE KEEP YOUR INFORMATION

We retain the data we collect for different periods of time depending on what it is and how we use it. We retain data only for the length of time necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions or transmission of personal information will be encrypted using SSL technology. Additionally, credit card information is masked by our payment processor and not accessible to TSBP staff.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do what is commercially reasonable to protect your personal information, we cannot guarantee the security of your personal information transmitted to or from our Products and Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in our Products and Services.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Policy on this webpage. If you are a user of our Products and Services and we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address we have on file for you. The date the Policy was last revised is identified at the top of this webpage. If you are a user of our Products and Services, you are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Policy to check for any changes.

CONTACT INFORMATION

To ask questions or comment or to register a complaint or concern about this privacy policy and our privacy practices, contact us by email at privacy@suicidebridgeproject.org.

If you have any questions about this Privacy Notice, the personal data of yours that we process, or you would like to exercise one of your Data Protection Rights described in this Privacy Notice, please do not hesitate to contact us.

Email: privacy@suicidebridgeproject.org

Because email is not always secure, please do not include credit card or other sensitive information in your emails to us.

Mailing Address:
The Suicide Bridge Project
1739 East Kenwood Street
Mesa, AZ 85203